Some builders approach working for their friends with trepidation. And that approach is definitely warranted. There are lots of potential pitfalls that plague that sort of arrangement and nobody wants a friendship to be damaged by any such circumstance. Friends tend to expect preferential treatment. A customer might expects some deeply discounted pricing, prioritization in scheduling, and flexibility when it comes to changes or payment schedules. A builder friend might not think much about taking some liberties around due dates, work hours, selections, and etiquette or presentation around the job site.
So where do you draw the line? Well, perhaps that answer is a little different for everyone, but our approach is that the lines need to be drawn clearly and early. While the first meeting may have to do with design ideas and potential scope of work, the first business meeting - the one that comes after, "You know what would be awesome right here..." but before the contract gets signed - is where we set out the ground rules:
Once we're all done, we can take the beer, pizza, and the tunes out to that oasis.
- Jon Leon Guerrero
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